{"id":6807,"date":"2026-07-24T23:00:02","date_gmt":"2026-07-25T03:00:02","guid":{"rendered":"https:\/\/websbyamy.com\/support\/?post_type=docs&#038;p=6807"},"modified":"2026-07-24T23:15:55","modified_gmt":"2026-07-25T03:15:55","password":"","slug":"warning-email-account-nearly-full","status":"publish","type":"docs","link":"https:\/\/websbyamy.com\/support\/docs\/warning-email-account-nearly-full\/","title":{"rendered":"Warning: Email Account Nearly full"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You&#8217;ve received a message that your email account is near or at capacity. Rule of thumb, don&#8217;t ever click links in emails. But if you receive an email from cpanel@yourdomain.com with that topic in the subject line, log in to your cPanel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step 1 &#8211; Login to cPanel at https:\/\/<em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-2-color\">yourdomain.com<\/mark><\/em>\/cpanel <em>(the username and password will be very different from your WordPress installation)<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to Email section of the &#8216;Tools&#8217; page<\/li>\n\n\n\n<li>Click on Email Accounts (see below):<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"462\" src=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1024x462.png\" alt=\"\" class=\"wp-image-6809\" style=\"border-width:1px\" srcset=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1024x462.png 1024w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-300x135.png 300w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-768x346.png 768w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1536x693.png 1536w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-2048x924.png 2048w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-360x162.png 360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Next, click on &#8216;Manage&#8217; on the left of the mailbox you wish to clean up (see below):<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"358\" src=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1-1024x358.png\" alt=\"\" class=\"wp-image-6810\" style=\"border-width:2px;aspect-ratio:2.845141964053139;width:1024px;height:auto\" srcset=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1-1024x358.png 1024w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1-300x105.png 300w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1-768x268.png 768w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1-1536x536.png 1536w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1-2048x715.png 2048w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-1-360x126.png 360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">On the left, click on &#8216;Free up Email Storage&#8217; on the right hand side under &#8216;I want to&#8230;&#8217;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"465\" src=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-3-1024x465.png\" alt=\"\" class=\"wp-image-6812\" style=\"border-width:2px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px\" srcset=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-3-1024x465.png 1024w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-3-300x136.png 300w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-3-768x349.png 768w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-3-1536x697.png 1536w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-3-2048x930.png 2048w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-3-360x163.png 360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Scroll down to Storage and select &#8216;Unlimited&#8217;. If you don&#8217;t have that option, go to the next step<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"527\" src=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-2-1024x527.png\" alt=\"\" class=\"wp-image-6811\" style=\"border-width:2px\" srcset=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-2-1024x527.png 1024w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-2-300x154.png 300w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-2-768x395.png 768w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-2-1536x791.png 1536w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-2-2048x1055.png 2048w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-2-360x185.png 360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Under &#8216;Email Disk Usage&#8217;, click on &#8216;Manage&#8217; under Actions <em>(only mailbox folders with emails will have that option)<\/em>, a pop up menu will show up on the left with options to bulk delete emails.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"465\" src=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-4-1024x465.png\" alt=\"\" class=\"wp-image-6814\" style=\"border-width:2px\" srcset=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-4-1024x465.png 1024w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-4-300x136.png 300w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-4-768x349.png 768w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-4-1536x697.png 1536w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-4-2048x930.png 2048w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-4-360x163.png 360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Another option is to add space to your mailbox. Go back to the >Email Account >Manage menu (see below) and this time scroll down to  &#8216;Storage&#8217; and click on &#8216;Unlimited&#8217; (if you don&#8217;t have that ability, <a href=\"https:\/\/websbyamy.com\/support\">open a ticket<\/a> and I will fix that).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"527\" src=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-5-1024x527.png\" alt=\"\" class=\"wp-image-6815\" style=\"border-width:2px\" srcset=\"https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-5-1024x527.png 1024w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-5-300x154.png 300w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-5-768x395.png 768w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-5-1536x791.png 1536w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-5-2048x1055.png 2048w, https:\/\/websbyamy.com\/support\/wp-content\/uploads\/2026\/07\/image-5-360x185.png 360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Below are video instructions, if you have difficulty viewing it, <a href=\"https:\/\/app.screencast.com\/2r7nkhe5jjfNj\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">click here to view online<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-techsmith-screencast wp-block-embed-techsmith-screencast\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" title=\"Email Mailbox at Capacity\" scrolling=\"no\" frameborder=\"0\" width=\"720\" height=\"458\" src=\"https:\/\/app.screencast.com\/connector\/embed\/index\/2r7nkhe5jjfNj#?secret=P7jdyXapB7\" data-secret=\"P7jdyXapB7\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You&#8217;ve received a message that your email account is near or at capacity. Rule of thumb, don&#8217;t ever click links in emails. But if you receive an email from cpanel@yourdomain.com with that topic in the subject line, log in to your cPanel. Step 1 &#8211; Login to cPanel at https:\/\/yourdomain.com\/cpanel (the username and password will&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[79],"doc_tag":[82,116,84],"class_list":["post-6807","docs","type-docs","status-publish","hentry","doc_category-email","doc_tag-email","doc_tag-mailbox-full-warning","doc_tag-webmail"],"year_month":"2026-07","word_count":234,"total_views":"6","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Amy Celona","author_nicename":"webdiva","author_url":"https:\/\/websbyamy.com\/support\/author\/webdiva\/"},"doc_category_info":[{"term_name":"Domain Email","term_url":"https:\/\/websbyamy.com\/support\/docs-category\/email\/"}],"doc_tag_info":[{"term_name":"email","term_url":"https:\/\/websbyamy.com\/support\/docs-tag\/email\/"},{"term_name":"mailbox full warning","term_url":"https:\/\/websbyamy.com\/support\/docs-tag\/mailbox-full-warning\/"},{"term_name":"webmail","term_url":"https:\/\/websbyamy.com\/support\/docs-tag\/webmail\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warning: Email Account Nearly full - Webs By Amy, LLC Clients<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/websbyamy.com\/support\/docs\/warning-email-account-nearly-full\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warning: Email Account Nearly full - Webs By Amy, LLC Clients\" \/>\n<meta property=\"og:description\" content=\"You&#8217;ve received a message that your email account is near or at capacity. 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